Herewith we like to inform you regarding the processing of your personal data through us and the privacy rights you are entitled to.

Data protection information for this website

Responsible authority

Responsible authority for this website is TH. WITT Kältemaschinenfabrik GmbH (Lukasstraße 32, 52070 Aachen). Further information regarding company and authorized representatives may be taken from the Imprint of this website.

What data is processed?

Legal basis for data processing

In order to be able to offer this internet website and the resulting services, we are processing personal data based on the following legislation (General Data Protection Regulation):

acceptance (Art. 6 chap. 1 lit. a) GDPR

fulfilment of contracts (Art. 6 Abs. 1 lit. b) GDPR

– on the basis of fair balance of interests (Art. 6 Abs. 1 lit. f) GDPR)

– compliance with legal obligations (Art. 6 Abs. 1 lit. c) GDPR)

We will reference the definitions in context with the respective processing, so you will be able classify on what basis your personal data is being processed

When personal data is processed on the basis of an acceptance you have the right to withdraw your acceptance at any time for the future.

When data is processed on the basis of fair balance of interests, you have the right as a concerned person, considering the requirements of Art. 21 GDPR, to contradict the processing of your personal data.

Access data

When visiting our website your personal data is being processed in order to present the content of the website on your end device.

So, our sites can be used in your browser, the IP-address of your end device must be processed. In addition, further information from the browser is being used.

We are obliged by the data protection regulation to ensure confidentiality and integrity of the processed personal data with our IT systems.

For this purpose and to fulfil the interest we will log on the basis of balancing interests to following data:

– IP-address of the running computer (max. 7 days)

– system software of the running computer

– Browser version of the running computer

– name of the data file

– date and time of the call

– transmitted data amount

– referring URL

The IP-address will be deleted latest upon 7 days of any system related to the operation of our website. Reference to a person with the remaining data is then no longer possible.

Furthermore, the data will be used to identify errors on the webpages and eliminate them.


Cookies and related technologies are used on our website to store information on the user's end device or to read information from it. Cookies are small text files that are stored on your device via your browser. The technologies we use are necessary to enable certain functions of our website.

We use session cookies, which are automatically deleted by your browser immediately after the end of your visit to the website.

In the area of IT-security and Access management, we also use so-called persistent cookies, which are not automatically deleted after the end of your visit to our website.

You have the possibility to disable the use of cookies by setting your browser accordingly. However, we would like to point out that the use of our website may be restricted. The use of cookies does not install or start programs or applications.

Insofar as the use of cookies is associated with the processing of personal data, the processing is carried out to provide a requested contractual service, to fulfil a legal obligation for documentation or in connection with required security measures or on the basis of a balancing of interests. Our interests here are the user-friendly provision of our website, the provision of web functions and the security of our website infrastructure. Insofar as cookies or related technologies are used that are not required for the purposes mentioned or are technically not absolutely necessary to provide a function (digital service) expressly requested by you, we will inform you of this separately and request your consent.

Download area

In the "Documentation - Downloads" area, you have the option of viewing and downloading various documents relating to our products, such as operating instructions and brochures. Technically necessary cookies are used to provide the documents and to ensure IT security. The cookies for provision are valid for the respective browser session and the security cookies expire after 13 months. This does not involve the processing or transmission of personal data.

Spare parts catalogue

Existing customers have the option of registering in the "WITT spare parts catalogue" area. First name, surname, user name, e-mail address, company and country as well as the password are collected and processed. The e-mail address is used to send transactional e-mails. If your contact details are used in connection with the initiation, conclusion or performance of contracts, please also refer to the data protection information for business contacts.

Technically necessary cookies are set to provide the content, maintain the login status and the shopping basket function.

WITT Select

WITT Select is a pump selection tool that allows you to calculate pump data in various unit systems and select the pump type that best suits your needs. For this purpose, a connection is established with a server within the EU or in Switzerland and the virtual working environment is loaded. The tool is used with a pseudonymized user profile. Personal data is not processed. For the period of use, technically necessary cookies are set and the browser memory of the end device is used.

Purpose of processing your personal data

The aforementioned data is processed to allow operation of this website and to comply with obligations towards our customers respective to protect our legitimate interests.

In case of inquiries from yourself outside of active customer relations, we process your data for sales and advertisement purposes.

You have the right to contradict the use of your personal data for advertisement purposes at any time.

Voluntary information

When you provide us voluntary with information, i.e. in forms or questionnaires and they are not needed in order to fulfil our legitimate obligations, we will process this data under the legitimate assumption that processing and using this information is in your best interest.

Recipient / dissemination of data

Data transmitted to us are in general not disseminated to third parties. In particular we will not disseminate data to third parties for the purpose of advertisement.

However, we may use service providers for the operation of this website or further products or services. In this case it may be possible that service providers have access to your personal data. We select our service providers with upmost care – particularly in regards to data protection and data security – and take all required precautions from a data protection point of view to process your data trustworthy.

Online offers on social media platforms

We offer online services on various social media platforms in order to provide information there and to be able to contact you.

We have no influence on the processing of personal data by the respective platform operator. As a rule, when you visit our social media offerings, cookies are stored in your browser by the platform operator, in which your usage behavior or interests are stored for market research and advertising purposes. The usage profiles obtained in this way - usually across devices - are used by the platform operators to display personalized advertising to you. Data processing may also affect persons who are not registered as users with the respective social media platform. Under certain circumstances, your data may be processed outside the area of the European Union, which may make it more difficult to enforce your rights. However, when selecting such social media platforms, we make sure that the operators undertake to comply with EU data protection standards.

The processing of your personal data when visiting one of our social media offerings is based on our legitimate interests in a diverse external presentation of our company and the use of an effective information option as well as communication with you. The legal basis for this is Art. 6 para. 1 lit. f DSGVO. Under certain circumstances, you may also have given a platform operator your consent to data processing, in which case Art. 6 para. 1 lit. a DSGVO is your legal basis.

Detailed information on data processing in connection with the use of our social media services, opt-out options and the assertion of information rights can be found in the privacy policy of the relevant platform operator.

YouTube (Video-platform)

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, for users of Google services who have their habitual residence in the European Economic Area or Switzerland.

Google LLC, based at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, for users of Google services who have their habitual residence in the United Kingdom.

Information on what data is processed by Google and for what purposes it is used can be found in Google's privacy policy. The term "privacy settings" describes settings that you can use to manage your privacy in Google services:

You have the option of restricting the processing of your data in the general settings of your Google account. In addition to these tools, Google also offers specific privacy settings for YouTube. You can find out more about this in the guide to data protection in Google products from Google:

You also have the option of requesting information via the Google data protection form:

LinkedIn (social network)

Provider: LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland, for users in the European Union (EU) and the European Economic Area (EEA) and Switzerland.

LinkedIn Corporation, 1000 W Maude Ave, Sunnyvale, CA, U.S., for users outside the designated countries.

Information about which data is processed by LinkedIn and for what purposes it is used can be found in LinkedIn's privacy policy:

You have the option to object to the processing by LinkedIn (opt-out):

Further information on privacy settings and data protection requests as a LinkedIn user can be found at

Data processing outside of the European Union

As far as personal data is processed outside the European Union you may gather in the above-mentioned text.

Data security officer

We have an appointed data security officer.

You may contact him as follows:

VUV Beratungs- und Service GmbH
Theaterstraße 55
52062 Aachen


Your rights as concerned party

You have the right to be informed about any personal data related to you. You may contact us at any time to retrieve this information.

Any request of information must be in a written form. If the request has not been submitted in a written form we ask for your understanding that we will need further proof of evidence that will confirm you are the person you impersonate to be.

Furthermore, you have the right of correction, deletion or restriction of your data being processed, provided you are entitled by law.

Finally, you have the right of objection against processing of your data in line with applicable law. The same applies for the dissemination of data.

Deletion of data

We delete any personal data generally when there is no further need for the storage. Your data may be needed further in order to comply with contractual requirements, i.e. check, grant or defend warranty respective guarantee claims. When it comes to legal requirement of data storage we will consider the deletion of data upon termination of the period of time required by law. The same

Complaints at an official regulating authority

You have the right to complain at an official regulating authority for data protection against processing of your personal data.

Alterations of this data protection information

We will revise this data protection information when changing our website or other occasions that make it necessary. The latest data protection information can always be found on this website.

This information is meant for all persons that would like to establish or maintain a business relation contact with us. For employees or applicant’s other data protection information is available in each case.

Who is responsible and who is the data protection officer?

Responsible in the sense of the data protection law is

TH. WITT Kältemaschinenfabrik GmbH

Lukasstraße 32

52070 Aachen


We have appointed the following data protection officer for our company:

VUV Beratungs- und Service GmbH

– data protection officer –

Theaterstr. 55

52062 Aachen

What data categories are we using and where do they come from?

One of the processed categories of using personal data are related to establishing and maintaining a business relation and starting and/or executing business transactions (i.e. provision of information, submission of offers, processing of orders). In particular the following information is used

  • Master file data (given name, family name, name affixes)
  • Depending whether you are representing a company or act as private person your business or private contact data (i.e. address, mobile or other telephone numbers, email address)
  • Information regarding your field of activities and your position (i.e. function within the company and authorisations) in case you are representing a company.

Your personal data may be recorded immediately from you when establishing a business relation, or retrieved from officially accessible sources (i.e. address directories, professional networks). If you are representing a company we also retrieve our information particularly from the official information published from your company

What is the purpose and legal basis for processing data?

We process your personal data adhering to the EU legislation of the General Data Protection Regulation (GDPR), the national data protection law of Germany (BDSG) and all further related regulations (i.e. BetrVG, ArbZG).

Purpose of processing data is establishing and maintaining business relations and initiating and/or processing business transactions (i.e. provision of information, submission of offers, procession of orders)

Processing your personal data is in accordance with art. 6, para 1 b) GDPR, when you personally have a business relation with us or intend to do so.

When you are representing a company, your personal data will be processed in accordance with art. 6, para 1 f) GPDR in order to protect our legitimate interests as well as interests of the company you are representing with the intention to realize a mutual business relation.

Your data is also processed to comply with our legal obligations as a company (i.e. in the field of fiscal law). This is done on the basis of art. 6, para 1 c GDPR in conjunction with the Federal Data Protection Act. § 26.

If required we process your data on the basis of art. 6, para 1 f) GDPR to protect our legitimate interests or that of third parties (i.e. public authorities). This applies particularly when assisting to clarify criminal offences (legal basis § 26 abs. 1 p. 2 federal Data Protection Act) or with corporate enterprises to assist enterprise supervision, internal communication or other administrative purposes.

Furthermore, we are obliged by the anti-terror regulation 2580/2001 and 881/2002 to compare your data against so called “EU terror lists” to make sure no money or other economic resources are allocated for terroristic purposes.

Besides, processing of your personal data may be based on a compliance per art. 6, para 1 a) GDPR.

Should we intend to process your data in accordance with the above-mentioned purpose, we will inform you in advance.

Who receives your data?

Within our company persons and departments receive your data requiring them for the above-mentioned purposes. Furthermore, persons within our company receive your personal data that are responsible for processing of this data (i.e. recording and updating). In addition, persons involved with the data processing systems that are processing your personal data, may get notice of your data when supporting the system (i.e. during trainings or failure investigations)

Besides we may partially use service providers in order to comply with our contractual and legislative obligations. With these service providers we have agreements/contracts how to follow the order management to make sure data is processed in a permissible manner.

Furthermore, it may be required to transmit your personal data to recipients outside of the company (i.e. public authorities, court of justice) in order to comply with contractual or legal obligations.

What are your rights as concerned parties?

You may request at the above-mentioned address information regarding the data stored in regards to your person. Furthermore, and under certain circumstances you may be entitled to have your personal data corrected or deleted. In addition, you may have the right to restrict processing of your data as well as the right of delivery of the data you provided in a structured, common and machine readable format.

You have the right to contradict processing of your personal data for advertisement purposes at any time without a need of further justification. If we are processing your data to protect our legitimate interests, you may contradict processing your data resulting from your special situation. We do not process your data further, provided we cannot show proof of mandatory protective reasons requiring processing of your data that are predominating your interests, rights and freedoms or the processing serves the enforcement, execution or protection of our legal rights.

Where can you complain?

Please feel free to contact us if you have questions or reservations in regards to data protection (contact data mentioned above)

You have the possibility to turn to the above-mentioned data protection officer or a public data protection authority with your complaints.

How long is your data saved?

We delete your personal related data as soon as it is no longer required for the above-mentioned purposes. Upon termination of your business contact we save your data as long as required by law. This is a result of routine legal verification and storage obligations that are set forward not only in the German Commercial Code and general fiscal law. Required period for saving data is currently up to ten years. Furthermore, your personal data may be saved during the time period somebody could claim a warranty case against us (statutory period of three or up to thirty years).

Are you obliged to provide your personal data?

You are not obliged to provide us with your personal data. However, in order to establish or maintain a business relation and to initiate or process business transactions personal data is necessary. If you are not willing to provide personal data we may not be able to establish or maintain a business relation with yourself or the company you are representing. Also, business transactions with you or the company you are representing may not be established or maintained. If you are representing a company you may be rejected from us as representative of such company.

Will we use your personal data for automated evaluations?

We are not using automated evaluations